I used them when they first started, and to be perfectly honest, if they haven't improved their customer service since then, I'd avoid. I emailed them a few times to make sure they were going to review the updated version; they didn't. They picked the worst features of the app to demo, and even pronounced the app name wrong. IMO - avoid.
Thanks for the input. This is what I was feeling. I had just sent out a PR with PRMac. "DAS" wrote me saying that they had put up my release on their site and Twittered it. So I went to look and I can't find my PR anywhere on their site or on either of their Twitter accounts.... I was thinking this is just a ploy to get people to their site...hmmm....
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I paid for it and the review was like the reviewer had just opened the app for the first time and randomly tried to do something. The video was much shorter than they advertised and did not explain anything about the app.
Thanks for the input. This is what I was feeling. I had just sent out a PR with PRMac. "DAS" wrote me saying that they had put up my release on their site and Twittered it. So I went to look and I can't find my PR anywhere on their site or on either of their Twitter accounts.... I was thinking this is just a ploy to get people to their site...hmmm....
Do you think PRMac was worth it? Did you see a bump in sales?
I considered DailyAppShow because I saw a few of their apps that they had reviewed were in the top sections of iTunes.
I think it has more to do w/ mass PR than an actual bump from DAS.
Personally, I don't think paying for reviews is the way to go. I'm not sure if users understand that app developers pay for reviews on sites like DAS, and if they did, I'm not sure they would trust their opinions as much, but IMO you can get a lot more coverage from free reviewers than sites that charge you.
As for Press Releases, I would say that they are good to announce your application, but not so good for increasing app downloads after its release. You'll get your app on a bunch of websites that just copy verbatim your press release, but it's almost as if nobody reads the PR sites.
I just did a press release last weekend announcing our new skin for ProOnGo Expense and while I got on a bunch of different sites using free PR distributors, the download increase isn't anything to write home about.
Hi all. Sorry to hear that you had a less than desirable experience with us. With out getting too deep into excuses, we were very understaffed. It was just me (Jerad) at the time doing everything. Several months ago I added staff to help support the increasing requests by developers such as yourselves. We do our best to stay on top of inquiries and are always looking for ways to add value to what we offer app developers.
Now that I have staff to help I can continue to find ways to add more value to our service and stay more on top of issues if one arises.
I would like to make it up to those of you who have felt our customer service was less than expected. Please get in touch with me so I can handle each instance personally and on an individual level.
I also agree with what Maximilian said. You can not put all of your eggs in one basket. To rely on Dailyappshow or PRMac alone would be cutting yourself short. We can only reach so far. When you reach in all directions you are setting yourself up for the most success. If someone was to see or hear of your app and Google search for it the likeliness that they would come across a DailyAppShow video app review would be highly likely. Think about how many times you have gone online or on youtube to search for something you were interested in or interested in buying? When deciding to get a Makita or Dewalt drill I did a search online and found a video of a Dewalt drill outperforming a Makita, guess which one I purchased?
Marketing can be hard to do. That is why we offer the service we offer. You can use it as it is or use it as a tool to guide greater awareness to your product. We (Dailyappshow) could probably do a better job of helping people promote their apps after we have created a video for them.
For 79 bucks he tweets you on 2 accounts with more than 40k users, creates a podcast on itunes and create a video of you app reusable everywhere. His youtube has lots of followin like 33k i think
You can use it as it is or use it as a tool to guide greater awareness to your product.
I agree when you say in your video that demo-ing something it's better than a random guy telling me if that app (product) it's good or not. In fact I really like your approach.
I think the price it's too steep, with your estimated view of 20,000 you charge $100, based on recent calculations it seems that you get only 1:10000 conversion rate from view to sale. That will leave you with 2 copies sold, which you will need a lot a word of mouth from them to recover your $100 investment. And even if you have an astronomical conversion rate of 1:1000 you'd still be way too short! :O
I think the service it's good, you need more views to justify your price range, IMHO.
If think also your next step would be to find a way to incentivise sales maybe offering something extra that in a way links to the app your demo-ing. I really think that will be the frontier in marketing.
I think the price it's too steep, with your estimated view of 20,000 you charge $100, based on recent calculations it seems that you get only 1:10000 conversion rate from view to sale. That will leave you with 2 copies sold, which you will need a lot a word of mouth from them to recover your $100 investment. And even if you have an astronomical conversion rate of 1:1000 you'd still be way too short!
I've used dailyappshow a couple of times and even though the price is up there, I think it's worth it.
But I don't look at the cost equation like you. I finish an app and want a video to show it off (even to just embed in my website). The time it would take for me to do it, edit it, encode it, upload it, etc etc is far more than the $100 I would give dailyappshow. Not to mention a decent video camera and mic setup.
I think of it more as you're paying $100 for a video, and the distribution and any extra sales that it may generate on its own (without you doing anything) is a bonus.
If my time is worth $100+ per hour programming...I'd spend way more time screwing around with trying to get the video together--not to mention that it's taking me away from improving my app.
Dailyappshow - zero impact. They were professional and did a half decent review, but I think there's too many reviews there that they've lost any serious audience. I might still use them again, but the minimum package is enough - just so you have hits on google and a professional review to link to
Crazymike - review wasnt bad, but the twitter is useless. Go and look at his accounts and its the same tweets - try this game, buy that game - repeated all day every day. I can only assume those followers are either fake (twiends etc) or just following for a followback.
Overall all paid reviews had no effect. I think its only worth it if you have NO reviews from normal sites. Even those couple of review hits on google will eventually help you.
7twenty7 basically nailed the reason I started Dailyappshow in the first place. I did not really imagine people flocking to my website to watch videos of apps all day, however that kind of did happen. I envisioned the videos reaching people different ways. Many of the developers who have us shoot a video demo for them do not speak english or do so poorly. Most of the remaining customers of ours are developers like 7twenty7 who want a video that is good enough to post on their website showcasing the app. The price is not bad considering the time it would take to do it on your own if you had a good enough camera in the first place.
The time and resources that go into it far out weigh the money that we generate from our fees however the partnerships we have with some of the other websites such as Mevio and a few others provide enough value to keep our passion for apps alive.
We are currently working on a really cool show that will showcase apps in a whole new way that nobody else is doing. Of course when I started Dailyappshow nobody else was doing app videos either.
I appreciate all of your comments and feedback. Good or bad, it helps me understand where I need to add more value.
I've used the DailyAppShow to promote my app and this is my take on their service.
I had two reasons to use this service, one is to get more exposure to my app, and secondly have a video so i could use it on my web site, facebook, etc. Therefore I paid extra bucks to have the HD file.
Before making the review they sent me an email asking which features i would like to be in focus, and they specifically mentioned that if they miss one they will reshoot the movie with no cost. I also requested that it will be recorded using iPhone (they have a special field for that).
After almost 14 days the review was finally ready. The review was short, looked unprofessional, mentioned features that are not even part of the app itself, and since they used iPod (instead iPhone as i requested) some of the features i specifically requested to be mentioned were not shown at all (sms, phone call as part of my app).
I wrote them an email and got a reply only few days later saying that if i want to reshoot the movie to include what i asked from the first place, then i have to pay 45$.... I wrote back asking them to respect their own words but no answer.. not to any further email.
If I were you, then I would stay away. it defiantly does not worth 70$ or 100$ plus. If you look on their existing videos you will see that it has only few viewers per review. And as for video to be used on your web site - you can judge by yourself from my experience.
BTW, they only use google checkout for payment where you cannot use to request refund. If it was Paypal i would have been able to get my money back by filing a complaint.
I used crazymikeapps and had a pretty good experience. My thinking was the same as 7twenty7. I wanted a video done to be able to link to and put on my website. For that the price is reasonable. If you are expecting to make the money up simply from sales directly from that site, you are going to be disappointed.
After almost 14 days the review was finally ready. The review was short, looked unprofessional, mentioned features that are not even part of the app itself
I am not surprised, had similar experience. They tell you they "promote" your app, so it will have "more visibility", which really amounts to putting the video on youtube like sites. If you put your app video on youtube, how many new users it will bring?
But also they used to treat customers not so well. When a lot of developers complain, they show up and tell us how "understaffed" they were. They did not forget to take our money at the same time - not so great a business model.
I guess they need a change - clearly say that "We make a demo, we do not promote your app" and lower the price. A short 1 min video for $100-200? This pretty expensive, considering they will do what they what, not what you told them to do.
I wonder if DailyAppShow can update us here if they changed or planning to change this business model to make it more clear what they do and cheaper for developers?
After almost 14 days the review was finally ready.
I understand your frustration at having to wait 14 days for the video to show up. We do offer a expedited option for faster service. We do this because we do not want to put up a ton of app videos per day like some of the other sites you mentioned before do. I don't think that you can understand many of these apps enough to talk about them if you don't spend some time on them. Though we were very busy over the last month, we never posted more than 5 apps per day and most of them were on different devices (iphone, ipad, android).
We also do this full time, and there are two of us here now. During 2010, it was only me. This year I hired an employee and we have been much better at answering emails, questions and reshooting videos when we make a mistake.
On occasion we make a mistake. I would say that we make about one per week. There is no way that we can figure an app out 100% and get every detail when we were not the developers, however that is what is expected of us. If we do make a mistake, we reshoot the video. If we didn't reshoot the video, it is because the mistake was not made known to us. Some people say they email us, but sometimes it is just easier to go post negative words somewhere else.
In 2012 we will be even stronger as we will be adding a third person to our team in the next few months. Even though there are a few people posting on here about a negative experience, we have 1000's of positive experiences. I am sure that most of you know that written reviews are more likely to be from the negative experiences than the positive ones.
Developers and Marketers choose us because we deliver what we promise and make it right when we fall short. We are not perfect, but neither are apps. We do our best.
...having to wait 14 days for the video to show up. We do offer a expedited option for faster service.
...we were very busy over the last month
...there are two of us here now. During 2010, it was only me. This year I hired an employee ...
...On occasion we make a mistake.
I am sorry, I have to say this - I am trying to comprehend it: I paid just under $200 and waited two weeks just to see the video did not demo anything exciting in my app.
So the response is: ...we are busy making money off you, pay more and you will get it faster. We hire more people, so you will have to pay even more.
How about me, a customer? What will I get?
Why would I care how many people are working for you? What's relevant is when I can see my video I paid for. The number of employee is of no importance here.
All customers want is to get something useful, not to listen to excuses why something went wrong and why it might get wrong in the future as well.
Just a few suggestions for improvement:
- Lower the price: $100-200 for a 5 minutes video you shoot in 10 minutes is too much.
- Offer or ask every customer to write down what things in the app they want to see in the review. Make customers fill out a form where they mention what they want to see.
- Guarantee a clear 3 days reviews. Not "maybe we will schedule you in two weeks" kind of thing. I cannot comprehend what you have been doing for two weeks until you got to my app, cannot believe you had 150+ apps waiting in line before mine.
- Get rid of this "expedite review" offer. Otherwise it is very tempting to just push my app aside hoping I will get tired and pay even more for this "expedite" offer.
Hi Alex (Lifewares), I am assuming that you a referring to our video of Deluxe Moon for iPhone and Android. A couple of things I wanted to clarify since you seem to have had some kind of an issue with what we offered you.
Quote:
Originally Posted by lifewares
I am sorry, I have to say this - I am trying to comprehend it: I paid just under $200 and waited two weeks just to see the video did not demo anything exciting in my app.
You paid just under $150 and $5.77 of that was a reimbursement for us purchasing your Android app.
Quote:
Originally Posted by lifewares
...we are busy making money off you
We are busy making a few dollars to help developers reach a larger audience. Since we published your video in Feb of 2011 your video has been viewed across many websites and I am sure has resulted in sales.
We do our best with these apps. Many of the ideas behind these apps we do not understand. How can one understand everything in this world? We spend time learning your app and take advantage of any notes you send along, which you did, to help us learn. I believe your app video turned out pretty good.
Quote:
Originally Posted by lifewares
Lower the price
We could lower the price if we were just posting to our website alone however there are costs we incur with hosting and distribution of the videos. Just our hosting bill each month is $450 and that is chump change compared to what we pay for distribution.
We do not place ads on our website which could draw a viewers attention away from your video. The only content on our website is the content of the developer who paid to have us do a video of their app. Look at all of the other app websites out there who are basically a carbon copy of what we started over 4 years ago and see that their websites are plastered with ads. I could lower the price but not with out removing a lot of value that I have spent countless hours planning and developing into what Dailyappshow offers.
Quote:
Originally Posted by lifewares
Offer or ask every customer to write down what things in the app they want to see in the review.
You did this. I still have your list in an email. I would be glad to post it in the forum and a breakdown of your video showing that each item you mentioned as a feature was mentioned in the video. If we missed something, we always reshoot the video at no extra charge. If we did miss something with your video, I would be glad to reshoot the video even a year later with no mention of you having an issue with your video until now.
Quote:
Originally Posted by lifewares
Guarantee a clear 3 days reviews. Not "maybe we will schedule you in two weeks" kind of thing.
We have it noted on our website what our expected lead time is. If I was producing videos as fast as we could we would put out 15 per day at a lower price which would result in lower quality videos. I do not think anybody wants that. We have never had 150+ apps in line before your app. We have never posted more than 5 apps in one day and the most apps we have ever filmed in one day is 8. Your app was ordered on January 26th 2011 and your app went live on our website on February 13th 2011. At that time we were posting two apps per day, one iPhone and one iPad app. We had just launched Android and were posting one android app per week.
Quote:
Originally Posted by lifewares
Get rid of this "expedite review" offer.
We do not push anybody's app aside. We promise our lead time that is listed and has never changed on our website. Two weeks tops and no longer than that. We have never gone over two weeks and never will. If we accidentally forgot something, we refund or add on more options at no charge.
I am confused by your issues with our service. All I received from you after your video went live was a thank you. There were no complaints or anything. You emailed once saying that it appeared that the iPhone video had not gone up but that was only an encoding glitch that fixed itself. Part of me thinks that you assume I don't read what is posted on forums like this and that I don't have good record keeping. I can promise you that no app review website out there takes more care then we do.
If we make a mistake, we always make it right. I can give you a short list of developers who we have made mistakes with and we made it right and how have great relationships with them.
I have not raised my prices in a long time. We have added more options which are OPTIONAL.
Thanks for your thoughts Alex, I really wish I understood why you are upset enough to write all of this. If you are not happy with your app video, please let me know, I would gladly reshoot it for you. Also understand that I have no hard feelings about this, I understand how frustration can arise. Just let me know how I can help make you happy.
I paid for about $200 to promo my app but the video review very bad, waste money
Hi G-Power, I was not aware that you were upset with your video. The comment you posted on our Youtube channel said, and I quote: "Great app and great video review" Your order total was for $100 exactly by the way.
I am confused because you seemed happy with your video. If you were not, I would have expected that you would let us know. We even made sure that we posted your app on a specific day per your request. This was back in November of last year.
If we did not produce a video up to what you expected, please let me know so I can make this right. I will be contacting you to ask what went wrong and see how we can fix it.
Anyone used DailyAppShow.com?
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