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Old 01-13-2010, 08:15 AM   #1 (permalink)
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Default iTunes Connect & screenshot updates

Anyone know why screenshots on my new app that I have uploaded within itunes connect have not uploaded to itunes store??

The app had an update which has been approved and ready for sale, the app icon and app are updated within itunes BUT the new screenshots are not updating in itunes any ideas anyone?
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Old 01-13-2010, 09:13 AM   #2 (permalink)
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Last time i update my screenshot, it took a while to get in effect.
how long have u waited?

I give it few hours. normally i upload today and tomorrow it would be already updated.
but it wont be updated so soon (not instantly).
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Old 01-13-2010, 09:37 AM   #3 (permalink)
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Quote:
Originally Posted by rocotilos View Post
Last time i update my screenshot, it took a while to get in effect.
how long have u waited?

I give it few hours. normally i upload today and tomorrow it would be already updated.
but it wont be updated so soon (not instantly).

the app was an update to an old app so uploaded the screenshots with my binary few days ago - app got approved and icon changed but screenshots not updated
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Old 01-13-2010, 01:38 PM   #4 (permalink)
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You should not upload the screenshot at the time of SUBMISSION of binary.

But you should wait til your binary is approved (ie the famous Ready For Sale email).
then only you upload your screenshots. And after uploaded them, please do not forget to press the "Save Changes" button at below of the Upload page in itunesconnect. That is crucial step. I did upload before and found out that if you just upload, but did not "Save CHanges", it wont be applied.
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Old 01-13-2010, 02:27 PM   #5 (permalink)
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Quote:
Originally Posted by rocotilos View Post
You should not upload the screenshot at the time of SUBMISSION of binary.

But you should wait til your binary is approved (ie the famous Ready For Sale email).
then only you upload your screenshots. And after uploaded them, please do not forget to press the "Save Changes" button at below of the Upload page in itunesconnect. That is crucial step. I did upload before and found out that if you just upload, but did not "Save CHanges", it wont be applied.
Thats what I did and I cane see the filenames i uploaded have been saved within Itunes Connect and have been for ages but still dont update within Itunes/app store???
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Old 01-13-2010, 02:40 PM   #6 (permalink)
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Ok, have you tried to click on the screenshot image link in itunesconnect at the Upload page? Have a check at that image, is that the latest ones?

Maybe you can try to Clear All, and the reupload it and Save Changes again.
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