Has your reviews ever got deleted/removed?

KGE · 12-17-2009, 05:51 PM

Hello,

Today i went to check my app for any new reviews, it had 5 at the time and like a 9 rating. I go to check and no review are there says 0 and my rating is back at "no rating" ?!? So i thought it might just be something on my phone, i went onto itunes and same thing?! Is this just a bug and will it re-set or ?

Thanks

justill45 · 12-17-2009, 05:53 PM

Quote:

Originally Posted by KGE

Hello,

Today i went to check my app for any new reviews, it had 5 at the time and like a 9 rating. I go to check and no review are there says 0 and my rating is back at "no rating" ?!? So i thought it might just be something on my phone, i went onto itunes and same thing?! Is this just a bug and will it re-set or ?

Thanks

if you updated your app it will do that.

KGE · 12-17-2009, 05:56 PM

hmm, no i updated them, the thing is it happened to both of my apps not just the one =/

justill45 · 12-17-2009, 05:57 PM

Quote:

Originally Posted by KGE

hmm, no i updated them, the thing is it happened to both of my apps not just the one =/

as you just said, you updated them, thats why.

KGE · 12-17-2009, 05:59 PM

crap... typo sorry i ment hmmm no i didn't update them

bravetarget · 12-17-2009, 05:59 PM

KGE, it's just a temporary glitch in the app store. It happened to a bunch of apps out there just recently. Most of them have been correct at this point.

Also, there is a "Report a Concern" option next to each review in iTunes. Submissions by this service will be reviewed by Apple. If they are indeed out of line, they will get deleted. So to answer your question, yes, reviews can be deleted. Though, I don't think this is why all your reviews have vanished.