I am sure many out there can share my pain, with all the waiting, lack of transparency, one at a time email fixes and the overall terrible function of the appstore shopping experience. But I have to say, I was ready to put all that behind me after my application was finally approved. I was ready to move forward and get this thing promoted and onto some phones.
I thought too soon!
Today I started to test the application from my wife's phone, downloading it from the mobile app store. Right away, I noticed something wrong with the application, it looked different! For some reason, the version available on the appstore starts off with a screenshot image inside the UIWebview. I NEVER coded this or included this image, which makes me wonder is Apple changing the app(s) on their end when they feel like it?
On top of that, the app doesn't even work now! Certain features of the application stopped working! As well, the design I made for the background of the application, is not even showing. I have tested this now in various methods; os 2.0, os 2.1 and via downloading from mobile app store and itunes. Always the same issue, which is basically Apple posted a wrong version of the app, and even more disturbing it seems they modified it!
I might be a little crazy, but I am not stupid. I never coded this startup image into the app, as well the background image has been a part of my application development since my second submission (I had to submit three times).
So I have resubmitted my program as version 1.01 as the FINAL version AGAIN and contacted them to update ASAP (which I assume means 5-7 days!). The crap thing is I already sent out demo codes to promotional contacts, all of which have downloaded this rubbish version Apple posted. Really killing my applications credit, and my own self reputation. This really has pissed me off to say the least.
Has anyone else experienced this sort of trouble? This is the icing on the cake of this terrible process called 'development for appstore.'
Today I started to test the application from my wife's phone, downloading it from the mobile app store. Right away, I noticed something wrong with the application, it looked different! For some reason, the version available on the appstore starts off with a screenshot image inside the UIWebview. I NEVER coded this or included this image, which makes me wonder is Apple changing the app(s) on their end when they feel like it?
I've never head of this. Are you sure you're not depending on some kind of file that's no longer in your project, or left over from a previous build?
In your iPhone simulator, go to "iPhone Simulator > Reset Content and Settings." Does your app work OK on a clean simulator?
Does the app work fine when compiled directly from xCode onto your phone? Your statement "I was ready to move forward and get this thing promoted and onto some phones" almost makes it sound like you didn't test it on a phone before submitting. True or not true?
I'm really sorry you've had a bad experience in the AppStore. My experience was not like this at all, but rather it was a very smooth process, even with an initial rejection.
I was fairly amazed that they turned the app around so quickly (2 days both times).
I'm not so happy about the payment policies.. it will be interesting to hear what you have to say a month from now...
Thanks for the feedback guys and tech help. Yes, I did a clean and build each time, and tested on my phone and simulator. Just reset the simulator, and yeah everything works as it should. Its really strange, because that screen capture that default loads in UIWebview (actually it might just be placed in the app) is and never was a file in my project, and I never set anything like this. It also wont go away until you press one feature in the app. Overall, I never added this and also doesn't explain why the app has no background image that I coded and have seen in all my development since the earliest starts.
They either changed the app, or after all the versions I sent, or still used the first one ever sent (which still wont explain the image) even though they declined it for bugs.
smasher: I was trying to state I was hoping to get the item selling and into peoples hands by "on peoples phones.'
erotsppa: Thanks for the wise words Ghandi, but since I run a company with people working for me, of course I care about my projects outcome.
Thanks for the feedback guys and tech help. Yes, I did a clean and build each time, and tested on my phone and simulator. Just reset the simulator, and yeah everything works as it should. Its really strange, because that screen capture that default loads in UIWebview (actually it might just be placed in the app) is and never was a file in my project, and I never set anything like this. It also wont go away until you press one feature in the app. Overall, I never added this and also doesn't explain why the app has no background image that I coded and have seen in all my development since the earliest starts.
They either changed the app, or after all the versions I sent, or still used the first one ever sent (which still wont explain the image) even though they declined it for bugs.
smasher: I was trying to state I was hoping to get the item selling and into peoples hands by "on peoples phones.'
erotsppa: Thanks for the wise words Ghandi, but since I run a company with people working for me, of course I care about my projects outcome.
You can extract the app. The .ipa file is just a .zip. Rename it, unzip it, and then you should see a folder which should contain the files you submitted. They may have done some different compression on the .PNG. You should be able to find viewer on google. Actually, I remember someone posted that he wrote a viewer on this forum. The other binaries should be the same.
I really doubt Apple would purposely mess with your code. However, some others have reported that Apple released wrong binaries occasionally.
Today I started to test the application from my wife's phone, downloading it from the mobile app store. Right away, I noticed something wrong with the application, it looked different! For some reason, the version available on the appstore starts off with a screenshot image inside the UIWebview. I NEVER coded this or included this image, which makes me wonder is Apple changing the app(s) on their end when they feel like it?
you dont have to code that if you take a screenshot in organizer of xcode and leave it as default.png without changing the name that becomes the loading screen...
orange gold: I am suspicious that default.png is the case here, because something is up. But its quite odd because that file is not in my project or older projects anywhere, nor did it ever show up in my development. But maybe I did, who knows, stranger things have happened.
I think Apple did post the wrong binary though, the very first one I ever submitted. Because of not having the final design app with the background. That is most likely what is going on here, but just sort of a let down considering they make you get it super polished (which I am fine with and now appreciate) , but then they go and do the opposite standards and post the non-working app, haha.
I will look and dig more into older projects, see if I can see where this default.png ever shows up.
If you are so sure it is the wrong binary, pull it off the store immediately, and submit an update (even if it is just the version number changed) with the current code.
John, yeah thats what I resorted to yesterday. Sent them an email and sent in 1.01 update. Just back to waiting in line again, reminds me of going to the DMV or something, haha.
I think I found the reason for all this, and sadly and embarrassingly I will have to say it seems as though this was my mistake. Ugh, anyways, I did have a lot of trouble with the process and contracts, but this recent app being posted wrong was my fault. Just wanted to correct this topic, sorry!!!
I think I found the reason for all this, and sadly and embarrassingly I will have to say it seems as though this was my mistake. Ugh, anyways, I did have a lot of trouble with the process and contracts, but this recent app being posted wrong was my fault. Just wanted to correct this topic, sorry!!!
You are a class act by admitting you made a mistake, as we all have! You could have easily just kept it to yourself but letting us know was a classy thing to do. Thanks and good luck with your app!!