Quote:
Originally Posted by zhyla
Same here. I called up Apple and they was like "what you want foo?" and I was all "gimme mah moneys b****".
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lol
I never get much from the ADC folks. Just:
"I'm sorry we don't have access to that information, you'll need to email iTunes for that"
"Well, I have emailed various departments before and I've yet to ever get a response"
"I'm sorry to hear that. I can escalate the issue for you, if you'd like."
"I've had 4 escalations since being in the dev program, I've never heard a single thing back from any of them. Isn't there some other number I can call?"
"No, unfortunately there is no way to contact them on the phone."
... and so on ...
I mean, COME ON... Apple has to be making a ton from these sales, if nothing else, just because of the sheer volume. Let's get some new call centers set up that CAN ACTUALLY ANSWER OUR QUESTIONS. :P
After all, giving us the answers we need allows us to do our job better and continue to make Apple money more effectively.