iTunes Connect App Icon error

[IphoneSdk]

I'm submitting an update which has a new App icon.

I'm trying to change the 512x512 icon. I can upload it fine however when I press 'Save' I get the error: 'In order to save your changes, all iPhone/iPod touch screenshots must be a .jpeg, .jpg, .tif, .tiff, or .png file that is 960x640, 960x600, 640x960 or 640x920 pixels, at least 72 DPI, and in the RGB color space.'

This is strange as to change the screenshots you have to edit in the App Localizations section, not the Version Information bit.

Anyone else having the same problems?

[Janek2004]

I had the same problem today.
I wanted to change the description of my app, and I got the same error message.

[IphoneSdk]

Originally Posted by Janek2004

I had the same problem today.
I wanted to change the description of my app, and I got the same error message.

Must be a bug then, fingers crossed they will sort it soon!

[MnMemphis]

Originally Posted by IphoneSdk

Must be a bug then, fingers crossed they will sort it soon!

I'm experiencing the same issue but I'm not seeing anyone else experiencing it. Any news on your end?

[Lars]

Originally Posted by MnMemphis

I'm experiencing the same issue but I'm not seeing anyone else experiencing it. Any news on your end?

Checkout the apple developer forums. All sorts of people were having problems with new apps losing all meta data - name, description, images, etc.

https://devforums.apple.com/thread/140190?tstart=0

[IphoneSdk]

Still having the same issue! So frustrating!!

[ilmman]

I lag out frequently when i try to modify screenshots and metadata.. for me i just have to keep retrying until it works.. its annoying but works.. sometimes just wait it out to connect to server and it works..

highly frustrating especially after doing those hardcore coding that just simply pisses you off so much.. (or am i the only one that gets pissed off)