Best way to implement the "User Guide"?

[iEnron]

Hi people,

I've been around here for awhile, and really appreciated with your contribution to the forum.

Today, I've got a matter wish to consult you. I'm making some utility apps. In those apps, I will have a "Help" or "User Guide" - usually located as a cell in the setting tab (a table view).

Here are some points that I wish to have your opinion:

- Should I name it "Help" or " User Guide" or "FAQ". At the moment, I'm more inclined to the name "User Guide". Sound more formal & professional, right?

- Currently I implement it as a table view, showing a list of FAQ. Tapping it will lead to the answer in a new view. Actually this is a in-app browser, reading a html page that I build to look like a iOS table view. The drawback of this is higher effort put into writing the html page - I'm not a technial person. My app is built by contractor - but for this task, I want to handle by myself, as FAQ will increase & vary over time.

- Now I'm think abt replacing that html page with a pdf link - also load from the built-in webview of the app. This solution will make it easier to update the guide, including screenshot help ... But I'm not sure if the webview could handle that pdf link as well as Safari. So should I replace that webview by making the app to open that pdf file in Safari? I just saw this implemented by the creator of Mindnode - an app that I am really fond of.

So, in those solutions above, which one would you suggest me to follow? Or is there an even better way that you might be interested in sharing

With thanks,

[panzeriti]

You should name it FAQ if you are showing a list of FAQ. If you modify it to be more of a general guide, then you should use User Guide. I know that a pdf can be opened in Webview, but not sure how it looks compared to being opened in safari.

One thing to consider is whether or not you want the user to leave the app to view the guide.

On another note, I have used pictures with descriptions for help. Not sure if this would work for you though based on the type of app you are developing.

[Desert Diva]

'ABOUT'

[rocotilos]

Just this icon is suffice.

[iEnron]

Originally Posted by rocotilos

Just this icon is suffice.

Already have that icon in the table cell. Think that I'll test the pdf viewing in the webview first, since I don't want users to leave the apps as well.