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Old 12-15-2011, 07:21 AM   #1 (permalink)
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Default Apps with password

Hi,

I want to publish an app which I only want authorized users to use it. I cannot use Enterprise license so I have to use iTunes to allow them to download it.

It is a free app and we do not charge in any way to provide the app. It is for employees of a company and the reason we want it password protected is that they cannot access it once they have left the company and secondly we do not want anyone other than our employees to access it.

I want to ask that will apple reject this app? We also have a website which shows the same content as this app which is also password protected. we will be accessing the same database to authenticate user login details.

Will this be acceptable to apple to approve this app?

Any help, suggestion with this regards will be very much appreciated.

Thanks
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Old 12-15-2011, 09:28 AM   #2 (permalink)
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I'm pretty sure you're not allowed
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Old 12-15-2011, 09:50 AM   #3 (permalink)
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Quote:
Originally Posted by Rudy View Post
I'm pretty sure you're not allowed
Not true. My company has an app on the App Store that is for authorized customers only and requires a username and password to get past the splash screen. We set up a test account for the Apple reviewers to use.

Not to mention apps like NetFlix or Hulu.
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Old 12-15-2011, 01:30 PM   #4 (permalink)
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Quote:
Originally Posted by iGuessSo View Post
Not true. My company has an app on the App Store that is for authorized customers only and requires a username and password to get past the splash screen. We set up a test account for the Apple reviewers to use.

Not to mention apps like NetFlix or Hulu.
Yeah but anyone can get a NetFlix or Hulu account. I'm pretty sure there is a provision in the app guidelines about releasing apps to a limited number of users (ie a single company). You have to use the enterprise license for it, you can't go through the app store. This scenario is precisely why the enterprise license exists. There is zero chance this app will pass review.
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Old 12-19-2011, 02:27 PM   #5 (permalink)
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Quote:
Originally Posted by bignoggins View Post
Yeah but anyone can get a NetFlix or Hulu account. I'm pretty sure there is a provision in the app guidelines about releasing apps to a limited number of users (ie a single company). You have to use the enterprise license for it, you can't go through the app store. This scenario is precisely why the enterprise license exists. There is zero chance this app will pass review.
Our app is in the App Store.
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Old 12-19-2011, 05:34 PM   #6 (permalink)
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The Promo Dispenser app was rejected with the stupid reason (among 10 other stupid reasons) that people have to register for using it (which was not true btw).

They didn't even care that Facebook, Skype and many others won't work without a registration.

Read the guidelines. I think they say it there too. I am too lazy to link it. So if you don't sweeten them, because you are not Skypa or Facebook, you have no chance.

There is the B2B distribution modell exactly for this.

Your app won't be seen on the appstore. Customers who you register, can download it from a different store.

When you create your app, you have to chose B2B in the price and timeline setting (I believe it's there... or in a separate window during the creation)
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Old 12-20-2011, 09:41 AM   #7 (permalink)
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I see nothing in the App Review guidelines:
http://developer.apple.com/appstore/...uidelines.html

Maybe this is one to watch out for:
22.2: Apps that arbitrarily restrict which users may use the app, such as by location or carrier, may be rejected.

I'd say the key word there is 'arbitrarily'.

Related posts on stackoverflow.com:
ios - iPhone app with restricted login - Stack Overflow


iphone - Are private or password-protected apps acceptable in the Apple AppStore? - Stack Overflow

Granted we all know Apple can be capricious with their rejections, but the evidence is clear that many many apps require a user account before you can get past their front door.
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Old 12-20-2011, 11:41 AM   #8 (permalink)
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We have an app that needs the user to have his own server, login and password in order to function.
We have, however, a public test server that comes pre-configured to provide Apple review and first time users a "hands-on" demo of the app before buying the solution. Never had any problems with reviewers
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Old 12-20-2011, 04:41 PM   #9 (permalink)
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Quote:
Originally Posted by iGuessSo View Post
I see nothing in the App Review guidelines:
http://developer.apple.com/appstore/...uidelines.html
17.2

Apps that require users to share personal information, such as email address and date of birth, in order to function will be rejected
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Old 01-03-2012, 11:28 AM   #10 (permalink)
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Quote:
Originally Posted by Promo Dispenser View Post
17.2

Apps that require users to share personal information, such as email address and date of birth, in order to function will be rejected
We are not requesting any personal information. It is only a password/pin they have to enter to use this app. We do not distribute pin through web so they have to contact us to get a pin.

If this is not allowed by Apple then how does other companies protect their app from users which requires them to authenticate before they can use it?

Thanks
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Old 01-03-2012, 12:53 PM   #11 (permalink)
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Quote:
Originally Posted by saads90 View Post
We are not requesting any personal information. It is only a password/pin they have to enter to use this app. We do not distribute pin through web so they have to contact us to get a pin.

If this is not allowed by Apple then how does other companies protect their app from users which requires them to authenticate before they can use it?

Thanks

I'd say - give it a shot, and if apple rejects it, you can always get an enterprise license, which allows you to distribute the app outside of app store.
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Old 01-03-2012, 08:25 PM   #12 (permalink)
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Quote:
Originally Posted by saads90 View Post

...
It is a free app and we do not charge in any way to provide the app. It is for employees of a company and the reason we want it password protected is that they cannot access it once they have left the company and secondly we do not want anyone other than our employees to access it.
...
Look at the B2B guidelines - the marketing blurb states "A custom B2B app provides a unique, tailored solution to address a specific business need or requirement." which sounds exactly like what you're trying to do.
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Old 01-03-2012, 09:40 PM   #13 (permalink)
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Quote:
Originally Posted by saads90 View Post
...

If this is not allowed by Apple then how does other companies protect their app from users which requires them to authenticate before they can use it?

..
it's the case of "what is legal for Jupiter is not legal for an ox". Apple will allow the banks's apps, netflix, facebook, etc. etc.. but they MAY reject yours (and if they do there is not much you can do about it).
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