iTunes Connect Sales and Trend down?

jvpython · 09-30-2011, 01:35 AM

My new iPhone app - App Store - My Band Studio - was released yesterday and I have been trying to access the "Sales and Trend" in iTunes Connect and the page simply won't load... Same thing with iTunes Connect mobile. I know there was maintenance earlier today. Is this the reason?
Thanks

LuxHQ · 09-30-2011, 03:01 AM

'Sales and trends' has always been very buggy for me, and even when it does show its poorly designed. I use appannie.com instead.

jvpython · 09-30-2011, 03:52 AM

appannie.com looks good. Ill give it a shot. Thanks

Promo Dispenser · 09-30-2011, 03:56 AM

Appfigures.com is better, than appannie.

In appannie you can't see the earnings of all your apps at once and they lack a few other handy features too.

Appfigures is not free, but it is not expensive and in exchange it is better organized, than appannie.

EDIT:
It seems to be down.
Nothing works.

No mobile app, no iTunes Connect, no appfigures can connect to sales data.

uplate · 09-30-2011, 06:35 AM

Looks like itc mobile & web are down. I wonder if it has anything to do with yesterday's scheduled maintenance.

Promo Dispenser · 09-30-2011, 06:57 AM

I couldn't create a new app yesterday, because I got a network timeout error when I tried to upload an icon or image.

The same is now. Strange thing is, that you can do it from a mac.

I couldn't check if you can access the sale data from a mac, but I think, the two are somehow related.

uplate · 09-30-2011, 07:31 AM

Quote:

Originally Posted by Promo Dispenser

Appfigures.com is better, than appannie.

Appfigures is not free, but it is not expensive and in exchange it is better organized, than appannie.

AppFigures is freemium

Rudy · 09-30-2011, 07:48 AM

Quote:

Originally Posted by Promo Dispenser

I couldn't create a new app yesterday, because I got a network timeout error when I tried to upload an icon or image.

The same is now. Strange thing is, that you can do it from a mac.

I couldn't check if you can access the sale data from a mac, but I think, the two are somehow related.

I got the same thing using Firefox and I got tired of it and started from scratch in Safari and it worked fine

uplate · 09-30-2011, 07:57 AM

Quote:

Originally Posted by Rudy

I got the same thing using Firefox and I got tired of it and started from scratch in Safari and it worked fine

time to reboot the cloud

rijeka2008 · 09-30-2011, 08:13 AM

I am recieving this

This webpage is not available
Google Chrome could not load the webpage because reportingitc.apple.com took too long to respond. The website may be down, or you may be experiencing issues with your Internet connection.

smashing · 09-30-2011, 08:53 AM

The iPhone app, iTC Mobile, isn't connecting, the java authentication method isn't connecting, and both Safari and Firefox won't connect to https://reportingitc.apple.com

So, no joy.

uplate · 09-30-2011, 09:38 AM

What are you guys talking about? There's No Error in iTC Mobile!

photo.jpg

Rudy · 09-30-2011, 09:42 AM

Quote:

Originally Posted by uplate

What are you guys talking about? There's No Error in iTC Mobile!

Attachment 3643

LOL

Promo Dispenser · 09-30-2011, 09:47 AM

Quote:

Originally Posted by uplate

What are you guys talking about? There's No Error in iTC Mobile!

Attachment 3643

HAHA

nynix · 09-30-2011, 09:52 AM

That screenshot is awesome! ROFL!

Nynix
Animated Knots 3D

vbovio · 09-30-2011, 10:15 AM

LOL, fun screenshot

maybe they are updating the site with enhanced reports ? (we are allowed to dream

)

Sai Baba · 09-30-2011, 10:46 AM

i got error 1001 on the ipad itc app.
on my desktop browser its not opening.

whats going on?

slatfats · 09-30-2011, 10:50 AM

Still down... I guess we're waiting for 9am Pacific time for Apple to start looking at the problem...

Promo Dispenser · 09-30-2011, 11:14 AM

Quote:

Originally Posted by slatfats

Still down... I guess we're waiting for 9am Pacific time for Apple to start looking at the problem...

That would be ridiculous. A multi billion dollar company and they have no 24/7 maintanance?

Although, it is Apple... everything is possible.

tanukush · 09-30-2011, 11:21 AM

Quote:

Originally Posted by Promo Dispenser

That would be ridiculous. A multi billion dollar company and they have no 24/7 maintanance?

Although, it is Apple... everything is possible.

Correct , even "multi billion dollar company" is under estimation for Apple which is in Top 2 Companies by market cap in world for a while now.

iOSDave · 09-30-2011, 11:25 AM

This is bull crap. My first app (ScoreApp) goes on to the store late last night, is already like the 40th app down on the "New" page in the iTunes store so I'm getting no exposure on iTunes, and I can't log in to see what is going on with sales? Sucks.

Desert Diva · 09-30-2011, 11:48 AM

O M G and I thought it was my ISP's proxy server and sent them a stinking email....UGH

tanukush · 09-30-2011, 11:51 AM

Quote:

Originally Posted by iOSDave

This is bull crap. My first app (ScoreApp) goes on to the store late last night, is already like the 40th app down on the "New" page in the iTunes store so I'm getting no exposure on iTunes, and I can't log in to see what is going on with sales? Sucks.

Welcome to the Appstore

Rudy · 09-30-2011, 11:52 AM

Now I get a security issue with the certificate.... the new certificate is showing from infoblox.com

Desert Diva · 09-30-2011, 11:59 AM

Now I am getting all kinds of bizarre error messages when I try to log on...
It seems they have been taken over..uh oh