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Old 09-30-2011, 01:44 PM   #51 (permalink)
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I am on windows with FF.
I have no keychain :-)

I deleted all certificates from the browser, although I didn't see that infoblox one.
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Old 09-30-2011, 01:48 PM   #52 (permalink)
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is there a possibility that some other server is spoofing the apple ip address??
or
could the exploited machine be a router which is pointing us to a wrong place and saying it is the apple server when it is not as per the certificate on it??
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Old 09-30-2011, 01:50 PM   #53 (permalink)
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Quote:
Originally Posted by orca View Post
is there a possibility that some other server is spoofing the apple ip address??
or
could the exploited machine be a router which is pointing us to a wrong place and saying it is the apple server when it is not as per the certificate on it??
No. If it says that IP address in the address bar then that's the IP address you are connected to.

It is, however, possible that a dodgy certificate was uploaded to Apple's web server. Whether or not this is the case remains to be established.
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Old 09-30-2011, 01:51 PM   #54 (permalink)
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I get this (nowhere infoblox or what):

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Old 09-30-2011, 01:54 PM   #55 (permalink)
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It's working for me now!
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Old 09-30-2011, 01:55 PM   #56 (permalink)
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Quote:
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I get this (nowhere infoblox or what):

That is the cert for itunesconnect.apple.com which is not affected. the cert in question is at reportingitc.apple.com which is the sales and trends link in itunes connect.
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Old 09-30-2011, 01:56 PM   #57 (permalink)
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It's working for me now!
YES works for mee too. Finally, they corrected it. I guess we need an explanation as to what happened in the first place.
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Old 09-30-2011, 02:03 PM   #58 (permalink)
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Thumbs up it's ON

Now, it's working...
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Old 09-30-2011, 02:06 PM   #59 (permalink)
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Quote:
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YES works for mee too. Finally, they corrected it. I guess we need an explanation as to what happened in the first place.
I'm sending them a message now to ask whether we need to be concerned about that certificate.
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Old 09-30-2011, 02:08 PM   #60 (permalink)
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FYI, I have just sent this to Apple:

Quote:
During the recent outage of iTunes Connect Sales & Trends, reportingitc.apple.com started redirecting to 17.128.100.29 (within Apple's IP block I believe). A certificate request appeared which I accepted, assuming this was because iTC had moved to a different host. However, the certificate in Keychain Access was shown as being for www.infoblox.com. I have deleted the certificate and changed my iTunes Connect password. Do I need to be concerned about this?
Will report back when I receive a reply.
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Old 09-30-2011, 02:22 PM   #61 (permalink)
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ugh.
I waiting all that time... just to see miserable sales.
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Old 09-30-2011, 02:24 PM   #62 (permalink)
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The reports page is now kinda half-working for me. It loads a blank page entitled "Sales and Trends" with a valid certificate from Apple. No sign of Infoblox.

EDIT: Now the page loads but has no data.
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Old 09-30-2011, 09:13 PM   #63 (permalink)
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Yeah its been working today! Although I notice something very weird. My app got in the top 25 Music apps in the New Zealand App Store. But when I checked the sales I hardly sold anything in New Zealand.... Weird. Good that iTunes connect is back though.
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Old 10-02-2011, 07:07 AM   #64 (permalink)
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Here is the response I received from Apple:

Quote:
Hello,

Thank you for contacting iTunes Connect. We believe this issue has been resolved. If you are still encountering any issues, please send us a screenshot of the error and steps to reproduce the issue.

Best Regards,

iTunes Connect Support
I sent the following in response:

Quote:
Hello

It is resolved in that Sales and Trends now works. However, I still wish to know whether the infoblox.com certificate is a risk to the security of my iTunes Connect account.
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Old 10-02-2011, 09:41 AM   #65 (permalink)
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Quote:
Originally Posted by mashercakes View Post
Here is the response I received from Apple:



I sent the following in response:
You expected a real response to this kind of question? You must not know Apple very well.

As a side note, I'm not a security expert by any means, but wouldn't it only be a concern if the certificate error was on the itunes connect login screen? After that, it's just referencing probably a meaningless session cookie... it's not like it re-sends your login info from the browser to each page you visit.
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Old 10-02-2011, 10:22 AM   #66 (permalink)
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Quote:
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You expected a real response to this kind of question? You must not know Apple very well.
Actually I've had pretty good responses both to email and telephone contact with Apple. You just have to be very specific in your questions in my experience

Quote:
Originally Posted by Gudus View Post
As a side note, I'm not a security expert by any means, but wouldn't it only be a concern if the certificate error was on the itunes connect login screen? After that, it's just referencing probably a meaningless session cookie... it's not like it re-sends your login info from the browser to each page you visit.
Good point. I don't have a firm understanding of what certificates actually do, but your suggestion is logical. I just thought it best to clarify with Apple. At least if my app sales income gets siphoned off by a hacker I can present evidence that I've attempted to query the situation
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