More than 40 Apps are deleted and i cant Access my iTunes Connect PLEASE HELP :(

iGamesDev · 01-07-2011, 12:35 AM

i cant access my account or my apps And when i try to log in iTunes Connect it gaves me that ( Apple ID does not have permission to access iTunes Connect) , all deleted from the appstore and i did not get a single email , i have alot of money in that account should be came next month and the one after it , and i cant get my sales anymore , anyways all apps are deleted and my company name too from the appstore , any help ? please please please please

Gudus · 01-07-2011, 12:46 AM

Quote:

Originally Posted by iGamesDev

i cant access my account or my apps And when i try to log in iTunes Connect it gaves me that ( Apple ID does not have permission to access iTunes Connect) , all deleted from the appstore and i did not get a single email , i have alot of money in that account should be came next month and the one after it , and i cant get my sales anymore , anyways all apps are deleted and my company name too from the appstore , any help ? please please please please

Although I feel for you, I'm not really sure what anyone here can do. Your best bet may be to call Apple Developer Support: Worldwide Telephone Support - Apple Developer

My question to you is, basically, did you do anything fishy? Did you scam the app store or review process in some way?

iGamesDev · 01-07-2011, 12:52 AM

Quote:

Originally Posted by Gudus

Although I feel for you, I'm not really sure what anyone here can do. Your best bet may be to call Apple Developer Support: Worldwide Telephone Support - Apple Developer

My question to you is, basically, did you do anything fishy? Did you scam the app store or review process in some way?

First thank you very much for your answer , i called them few hours ago , and some one answer and he is kinda dont understand whats wrong exactly , he said he will see what he can do and call me , and he will send me email after few mins to tell me how to contact him , but he did not , and about the scam and the review process , No im in the appstore for 1 year and half i have 41 apps in the store and like more 10 ready for sale , most of them are good and nice apps that really help people , my problem now is that i have more than 22000$ in that account i should get in next month , i dont know if they gonna send me that money or not , and as you know i cant access my payment tab or anything in my itunes connect , and my company name is gone from the store with all the apps . im really Lost right now

Gudus · 01-07-2011, 12:57 AM

Quote:

Originally Posted by iGamesDev

First thank you very much for your answer , i called them few hours ago , and some one answer and he is kinda dont understand whats wrong exactly , he said he will see what he can do and call me , and he will send me email after few mins to tell me how to contact him , but he did not , and about the scam and the review process , No im in the appstore for 1 year and half i have 41 apps in the store and like more 10 ready for sale , most of them are good and nice apps that really help people , my problem now is that i have more than 22000$ in that account i should get in next month , i dont know if they gonna send me that money or not , and as you know i cant access my payment tab or anything in my itunes connect , and my company name is gone from the store with all the apps . im really Lost right now

Wow... strange. $22000 is a lot of money, but if you're really making that kind of money with all those apps, I'd be more worried about getting the whole developer account back rather than just cashing out. That is why I asked that question. . . usually when someone's more focused on getting the revenue from the last month, rather than getting their account back, it's because they know they did something against the rules.

Edit: but if it were me, I would call back tomorrow and harass them until they give me an answer.

iGamesDev · 01-07-2011, 01:11 AM

Quote:

Originally Posted by Gudus

Wow... strange. $22000 is a lot of money, but if you're really making that kind of money with all those apps, I'd be more worried about getting the whole developer account back rather than just cashing out. That is why I asked that question. . . usually when someone's more focused on getting the revenue from the last month, rather than getting their account back, it's because they know they did something against the rules.

Edit: but if it were me, I would call back tomorrow and harass them until they give me an answer.

i will call again tomorrow and every day , i sent an email even to Mr,Steve , but be honest what you think is my chances to get that money ?

PlutoPrime · 01-07-2011, 01:24 AM

Quote:

Originally Posted by iGamesDev

i will call again tomorrow and every day , i sent an email even to Mr,Steve , but be honest what you think is my chances to get that money ?

Your situation sounds fishy. Why are you asking about the money in your account and not your company and software? Any legitimate business would be worried about their IP and not just a single paycheck...

iGamesDev · 01-07-2011, 01:35 AM

Quote:

Originally Posted by PlutoPrime

Your situation sounds fishy. Why are you asking about the money in your account and not your company and software? Any legitimate business would be worried about their IP and not just a single paycheck...

sure im worry about my company and my apps that i was making in the last year and half , but i need that money too , its my money i worked hard to gain it , sure you understand what i mean

bignoggins · 01-07-2011, 02:44 AM

Sounds like your dev account got banned. Either you did something really bad or it's a mistake. Your best bet is to call developer support, as others have said, if you believe you did nothing wrong.

But to be honest your story sounds sort of fishy to me also. What is the name of some of your apps?

Bertrand21 · 01-07-2011, 03:27 AM

ziocleto · 01-07-2011, 04:31 AM

Quote:

Originally Posted by iGamesDev

i will call again tomorrow and every day , i sent an email even to Mr,Steve , but be honest what you think is my chances to get that money ?

You are loosing $750 a day and you are worried about 1 single payment?
And you just "call" tomorrow?

If you are for real I'd call every minute... Forget the day...

Something is not right here, or you are not good at math...
22K * N months > 22k payout...

**baja_yu** · 01-07-2011, 12:24 PM

More than 40 apps and you have more than 10 in line?! That's a lot.

Did you read the App Store Review Guidelines? Notice point 2.20:

Quote:

Developers "spamming" the App Store with many versions of similar apps will be removed from the iOS Developer Program

iGamesDev · 01-07-2011, 02:32 PM

i dont know whats wrong with you guys , but i asked for help not for this , anyway i called them again and they told me i didnt do anything wrong and they have problem with my account and they will fix and they give me escalating number and some one should call me today or 2morwo , and they are really sorry , thank you very much for your help guys.

Bertrand21 · 01-07-2011, 03:06 PM

Quote:

Originally Posted by iGamesDev

i dont know whats wrong with you guys , but i asked for help not for this , anyway i called them again and they told me i didnt do anything wrong and they have problem with my account and they will fix and they give me escalating number and some one should call me today or 2morwo , and they are really sorry , thank you very much for your help guys.

Today or tommorow in Apple time means next month or next year.... Good luck

johnqh · 01-07-2011, 04:03 PM

How about tell us what apps you make?

Irishdawg90 · 01-07-2011, 04:22 PM

This wouldn't be you would it?

iGamesDev - iPhone Apps | i[App]Phone

dre · 01-07-2011, 04:29 PM

Or maybe this?

http://www.appannie.com/company/igamesdev/

No privacy in nowadays...

fish · 01-07-2011, 04:41 PM

Cool - A wooden calculator.

Bertrand21 · 01-07-2011, 04:57 PM

Quote:

Originally Posted by dre

Or maybe this?

App Tracking & Analytics Made Easy | App Annie

No privacy in nowadays...

If that is his (pretty posetive it is) those apps are all very alike and seriously Doubt they generated $22,000 in a month...

**baja_yu** · 01-07-2011, 05:12 PM

I'm very liberal and I think Apple's review standards are strict, but if I was a reviewer that would definitely be tagged as spamming the store.

dre · 01-07-2011, 05:18 PM

Quote:

Originally Posted by Bertrand21

If that is his (pretty posetive it is) those apps are all very alike and seriously Doubt they generated $22,000 in a month...

Not unless he somehow cheated... How do they cheat, I'm curious?

One way I can think of is stealing people's itunes login/passwords. Let's say the app pops up something asking for the user to login, some users do enter their login/password and the app phones home. That's it. Then the dev purchases his own apps through these users' accounts. Then the angry users contact Apple, then Apple figures out, withholds the payments, bans the dev, removes the app, refunds users. The dev complains on forums..

I don't know... This is just one possible scenario...

elaydin · 01-07-2011, 05:18 PM

Well if you told us the "Awesome *****" apps got pulled, we would have helped you right away!

dre · 01-07-2011, 05:23 PM

Quote:

Originally Posted by baja_yu

I'm very liberal and I think Apple's review standards are strict, but if I was a reviewer that would definitely be tagged as spamming the store.

It's not for spamming. Look at Brighthouse Labs - they got thousands. Apple simply rejects the new app and asks the dev to incorporate new features into the existing apps. Apple bans the devs for something more serious.

vigu360 · 01-07-2011, 05:29 PM

Quote:

Originally Posted by dre

It's not for spamming. Look at Brighthouse Labs - they got thousands. Apple simply rejects the new app and asks the dev to incorporate new features into the existing apps. Apple bans the devs for something more serious.

A $100 To WIN NOW - iPhone Apps | i[App]Phone it's bcoz of this !!!

Bertrand21 · 01-07-2011, 05:30 PM

Quote:

Originally Posted by dre

Not unless he somehow cheated... How do they cheat, I'm curious?

One way I can think of is stealing people's itunes login/passwords. Let's say the app pops up something asking for the user to login, some users do enter their login/password and the app phones home. That's it. Then the dev purchases his own apps through these users' accounts. Then the angry users contact Apple, then Apple figures out, withholds the payments, bans the dev, removes the app, refunds users. The dev complains on forums..

I don't know... This is just one possible scenario...

Jeez thats kinda scary. Never even thought about that. Definitely should be banned if that is the case.

TunaNugget · 01-07-2011, 05:35 PM

Quote:

Originally Posted by vigu360

A $100 To WIN NOW - iPhone Apps | i[App]Phone it's bcoz of this !!!

We have a winner. He tried the "top grossing" trick. I wonder if he's trying to collect his own money back through Apple?

Not to mention that there's lots of places where the contest that he's conducting through that app is illegal.