How to manage screenshots that show in App description?

Anupadaka · 11-13-2010, 08:39 PM

In iTunes' description for my app "Report a UFO" I entered 5 screenshots.
In my iPhone 4 I go to the app store and I see only 4.
In my iPhone 3Gs I see only one screenshot, the last one that is missing from the app description i see in the iPhone 4.
This is crazy.
I see apps that have 5 screenshots, why mine only shows 4? is this a bug?
Has anybody seen this before?
How can I change it, I already added 5 in my app description in iTunes!

Hunnenkoenig · 11-14-2010, 11:45 AM

I wouldn't be concerned that much.

Sometimes when I start iTunes, I don't see any screenshots to any apps at all.

iTunes and apple stuff in general is just a piece of crap, we have to live with it

IphoneSdk · 11-14-2010, 11:53 AM

Don't worry about it. I'm sure they will be back to normal tomorrow. Random things like this happen all the time. Like today, iTunes Connect it totally messed up because when you go and submit an App the Bundle ID thing isn't there!

TunaNugget · 11-16-2010, 07:30 PM

Quote:

Originally Posted by Anupadaka

In my iPhone 4 I go to the app store and I see only 4.
In my iPhone 3Gs I see only one screenshot, the last one that is missing from the app description i see in the iPhone 4.

Are all the screenshots you submitted the same resolution?

Anupadaka · 11-16-2010, 09:04 PM

I submitted all screenshots at my 3Gs resolution and now ALL five screen shots show in the App Store description from both my 3Gs and 4.0

I wonder how many people just submit the screenshots taken in their iPhone 4.0 and have no idea that they might not display right in the App Store for millions of older devices!

foany · 11-17-2010, 03:13 AM

Quote:

Originally Posted by Anupadaka

I submitted all screenshots at my 3Gs resolution and now ALL five screen shots show in the App Store description from both my 3Gs and 4.0

I wonder how many people just submit the screenshots taken in their iPhone 4.0 and have no idea that they might not display right in the App Store for millions of older devices!

Was the problem the mixture of resolutions or would no screenshots be shown on an older device if they were ALL higher res screenshots?

barrettj · 11-17-2010, 08:28 AM

Quote:

Originally Posted by foany

Was the problem the mixture of resolutions or would no screenshots be shown on an older device if they were ALL higher res screenshots?

My guess is it is the mixture. I take all my screenshots on my iPhone 4, and I can view those screenshots just fine in the app store on an older iPod touch.

TunaNugget · 11-17-2010, 09:52 AM

Yes, it's the mixture. You can have different screenshots for different devices, but you can only have a total of 5 (for reasons Hunnenkoenig touched on).