I just got a rejection letter for a binaural beat app that I submitted to the store. The reviewer rejected the app for HIG violations saying that every session plays the same tone. The problem is that every session doesn't "play' the same tone, it "starts" on the same tone. There is a huge difference. That is how brainwave entrainment works, it starts at the normal waking frequency and then works it's way through the target frequencies. This is even pointed out in the descriptions of most of the sessions with phrases such as "after the 2 minute introduction period..."
I wrote him back and explained it too him almost immediately after getting the email, but that was several hours ago so I guess he won't get back to me today. How long does Apple usually take to respond to responses to their rejections? I was hoping to launch this app in time to get a few sales in the July payment. I guess I won't now.
I even pointed out that he can read the XML files and see exactly what frequencies are getting played at which times, so hopefully he realizes his mistake. My only other recourse is to skip the introduction phase and ship and less effective product. Very frustating.
I just got a rejection letter for a binaural beat app that I submitted to the store. The reviewer rejected the app for HIG violations saying that every session plays the same tone. The problem is that every session doesn't "play' the same tone, it "starts" on the same tone. There is a huge difference. That is how brainwave entrainment works, it starts at the normal waking frequency and then works it's way through the target frequencies. This is even pointed out in the descriptions of most of the sessions with phrases such as "after the 2 minute introduction period..."
I even did not know "brainwave entrainment". lol. If the reviewers are so clever, they will not work as reviewer. They will earn more money doing other stuff.
I even did not know "brainwave entrainment". lol. If the reviewers are so clever, they will not work as reviewer. They will earn more money doing other stuff.
Yeah. I guess that's true. Still it would bother me less if he would have said "Hey, why does this sound the same?" instead of TELLING me that they were all the same, as though I am the one that doesn't know what he is doing. I have another brainwave app on the store that got approved with no problem, and is selling as well as my best selling app. I was looking forward to another little boost in income. Guess it's a wait and see game now.
Sometimes reviewers could miss the point. Actually, that reviewer's reply to you is somewhat an indication of what the buyers of your app is going to say too. Not everyone can understand the concept of brainwave fully, some just know that they make you peaceful. But don't really know the tech behind it.
In the latest format of iTC, there is a notes for you to write for reviewers. This is good, because you can explain straight away what the reviewers are going to experience in your app, and why it is so.
In the latest format of iTC, there is a notes for you to write for reviewers. This is good, because you can explain straight away what the reviewers are going to experience in your app, and why it is so.
That is a great new feature of iTunes, I hadn't seen it yet, but I haven't submitted an app since it changed. I'm not really a fan of the new layout, but that feature will surely come in handy.
Yeah, I figure some people might not get it, that is why in so many of the descriptions I mentioned the 2 minute "introduction" period, and why in the instructions I say it is important to listen to the whole session before passing judgement.
Maybe in an update I will clarify that introduction in the first view so everyone can see it, just to avoid further confusion.
Their email replies can be blazingly fast at times.
I'm still waiting, so I'm getting an idea how blazingly fast they are. I submitted another binary that decreases the time it takes to change the tone from 30 seconds to 15 seconds, thinking it might make it easier for the reviewers to notice, but then my app went back to "waiting for review" so I think I might have kicked myself back to the beginning of the line. sigh.
Well, I just got an email thanking me for the clarification, and the app is in review again. So hopefully I only lost a day or so. I'll keep my fingers crossed for no more complications. ;-)
If I've learned anything through developing iPhone apps, it's that you have to develop for the stupidest person you can think of. And typically that person is the App Store reviewer.
At first I was very annoyed at getting rejections because the reviewer was too dumb to read the description or instructions, but I soon realized that if the reviewer was too dumb to do that, it means that a lot of other potential customers would be the same way. Making the UI as intuitive as possible as well as utilizing warnings and pop-ups appropriately goes a long way towards keeping these people on the right path.
If I've learned anything through developing iPhone apps, it's that you have to develop for the stupidest person you can think of. And typically that person is the App Store reviewer.
I'm beginning to notice that. The latest review on one of my apps is from someone who said he couldn't figure out something that is explained in the instructions. The instructions are accessed from a button on the main screen labeled "instructions".
Oh well, I'd rather annoy people who aren't willing to click a button that force users to read the same instructions every time they use the app. I would think that would annoy a larger percentage of users than it would help.
Stupid app rejection
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