I asked the Apple finance department via email how long it takes to get a contract ready. Their reply came in less than 5 minutes (good response time!):
It is not uncommon for it to take up to 21 days to activate your vendor account in 75 countries, 5 regions, and 7 currencies. Please allow for the holiday shutdown between December 23 and January 4.
I submitted a Christmas app in early november. I received a message saying the app will take longer than expected to review several days later. Then in January, after Christmas was over I finally got a "not enough utility" denial. I have 3 other apps on the app store that never took more than a week to get approved.
So if you get that "longer than expected" message, be scared.
No, just that I did a couple developer reject and reupload new build, it will cause the application to requeue from beginning. (Didn't know that before...).
My acceptances or rejections are coming like clockwork - four days plus a weekend or holiday if applicable. I can almost time them to the hour. Usually the emails show up in the late afternoon (central time) but some do come later at night. I'm still not convinced that rejecting your binary puts your app back at the end of the line.
A month since submitting and i get this from Apple:
"Thank you for the emails. At this time, iAPODViewerLite cannot be posted to the App Store due to an issue encountered during the review process. In order for your application to be considered for the App Store, please re-upload your binary to iTunes Connect, and reply to this email once this has been completed.
"
At least they are finally responded to my emails and I infer from their message, the problem is at their end.
I've called. I've emailed, I've written Steven Jobs.
Nothing.
Today when I called they couldn't even find my case numbers or reference numbers in the system! Gone.
The voice on the other end told me that if he can't see the case numbers and such it's because they've been 'checked out' by someone over in Apple HQ. So if I were to believe that, then someone at Apple HQ is looking at my app. yea. Right.
I've begun working on the framework to put my app on Android (goolge phone) and windoze mobil. I bet I'll have them complete and distributed on those 2 platforms before they see the light of day on the Apple store.
I've been using Apple products since 1991. I've bought almost 500 Apple computers, printers, monitors, iPods, iPhones... and I've sung their praises and talked many people into 'switching'. Not any more.
It's going to be a long time, if ever, before I will recommend or buy an Apple product. Software, hardware... iPod, nothing.
As of right now, there isn't a single app that I know of that does what ours does.
I really don't want to say what it is here, as I'm bashing Apple under a fake name and since ours is unique they'll know immediately it's me / us.
The way the app works, is unique and being patented as a utlity patent. The idea behind the app is so simple and obvious that everyone is going to slap their foreheads and say "why didn't I think of that?".
The partners we're working with for the release are the largest media and social companies in the world, so our land grab is now complete.
Our app does 2 things: On launch displays something and has a single button that takes you to a web site. That's it. Simple. Unique. Obvious. Never been done, and now with all of our world partners, no one else can do it.
Not being a *****, just worked REAL hard and didn't know that getting media properties of this size wasn't possible... or I'd have never done it.
f murry abraham: I'm afraid your app has probably fell into the "does not provide enough utility" category. It's going to take a while. And by the time it is finally approved, expect 3-4 similar apps released at the same time.
We had a booth at CES and attended the media event at Mac World where we were *supposed* to roll it out. The app is designed to get business users to get rid of their BlackBerries and get them on iPhones. The iPhone has next to no useful business apps at this time besides Mail with Exchange support.
Unfortunately, the last 3 weeks I have been porting it over to the BlackBerry due to the fact that we have to try to recoup some of the money we spent developing the app.
Bravo on the innovative thinking in this application.
Bravo on the super awesome demo videos, web, design and
apparently everything around this application.
When it will be accepted I will buy it and I know that every single site
on the net will review it!
For me... The transfer phone calls to a different phone when Im at "certain location like home" is great! that alone is the best feature for me as I would be able to transfer them all to my assistant.
Anyways.. Im going to be sending you a private message now.
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Both my apps are now on the appstore: gpsGuide and VisualSpan. gpsGuide was submitted on December 3 and the contract was finally approved and ready for sale on January 17. That is about 33 business days and subtracting 7 days for the year end holidays, that is about 26 business days.
iAPODViewerLite finally accepted by Apple. Originally submitted 12th December, resubmitted 14th and then "lost" by apple. Resubmitted again 17th Jan after finally hearing back from apple.
My advice is if you find more than couple of weeks has gone by, chase apple or resubmit.
did they give you an explanation as to why? it seems like a great and informative app
thank you, glad you like it. The email i received from Apple said:
Thank you for the emails. At this time, iAPODViewerLite cannot be posted to the App Store due to an issue encountered during the review process. In order for your application to be considered for the App Store, please re-upload your binary to iTunes Connect, and reply to this email once this has been completed.
So who knows what happened except there was obviously an issue at their end.
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