Quote:
Originally Posted by johnqh
The issue with the review process is a different story though. There is nothing in the contract saying that they have to reply your email etc. It is customer service issue, not a legal issue.
And when a company has bad service, what do you do? Move to a different competitor.
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Yes, I'm just tying it in to the legal issue because its annoying to see that mentioning breach of contract will make them try to squash the problem without actually resolving it.