Quote:
Originally Posted by Scott Stahurski
The girl on the phone said she would create an escalation ticket
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I have had tickets escalated so many times with no resolution that I had to laugh when I read this. They have set a new precedence in competence. I don't know what it will take for them to get their act together, but in reality, they're probably raking in so much money overall they don't care about the problems a few people are having. I'll be happy if I ever get a response about my "escalated tickets" from last week.
