Quote:
Originally Posted by jsd
Good article. You have a refreshingly positive attitude! I like that instead of blaming the user, you used it as opportunity to figure out how to raise YOUR game. That's the best way to win a loyal customer base.
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Thanks. I think that positive attitude is one perspective, being formal and talking business is another one.
Don't take feedback and/or interaction for granted, but respect each and every bit you take and always ask yourself: what does this message tell me about my product and my service?
I'm no marketing master but this is something that sticked on me during study and even when growing up.
I wish everyone lots of feedback,